The main advantages to book your
flight(s) with us:
To get the best rates available
at the moment of your booking, our databases are weekly
- Your booking is managed by
one Reservation Officer since the request until the
best advice to arrange or modify your routing if one flight
- Service is 7 / 7 days
(Bangkok only) offered by professional staff in both office
at Paris and Bangkok.
- You receive e-tickets by
email- Your payment is secure, you
can choice payment by credit card, bank transfer cheque or
- We can manage waiting-list
and with our PRB (Pre Reservation System) you can book your
flight before anyone, this is very convenient during high
- Our Golden Flights Packages
(Flights, Hotel and arrival Transfers) offer to you the most
easy and convenient way to visit Lao
- Personal advice and help will
be provide to you by Reservation Officer in charge of your
- You will be informed if main
modification in your booking (time, changing route, cancel
- And more in future to
continue to serve multi thousand of passengers each year
The Jewel of The
The Lao P.D.R. is located
in the heart of the Indochina peninsular, in Southeast
Asia. It lies between latitudes 14-23 degrees North
and longitude 100-108 degrees East.
is the only Southeast Asian country without direct
access to the sea, and shares a 505 kilometers border
with China to the North, 435 kilometers border with
Cambodia to the South, 2,069 kilometers border with
Vietnam to the East, 1,835 Kilometers border with
Thailand to the West, and 236 kilometers border with
Myanmar to the Northwest. The country stretches from
north to south 1,700 kilometers. At its widest point
the country stretches from East to West over 500 kilometers,
whilst at its narrowest it is 140 kilometers. wide.
Laos total land size 236,800
square kilometers. The terrains are characterized
by mountains, and plains. The mountains and plateaus
make up three-quarters of the total area. This area
is divided into three distinct regions.
The northern region is dominated by high mountains
rising to an average height of 1,500 meters. The highest
mountain is Phou Bia at 2,820 meters in Xiengkhouang
province. The Phou Luang (Annamite range) stretches
from southeast on the Phouane Plateau down to the
Cambodian border. The Phouane Plateau in Xiengkhouang
province is one of three plateaus in the range, the
others are the Nakai Plateau in Khammouane province,
and the Boloven Plateau in Southern Laos, 1000 meters
above sea level.
The plain region consists
of large and small plain areas distributed along the
Mekong River. The main one is the Vientiane Plain,
this is the largest plain, situated on the lower reaches
of Nam Ngum River. The Savannakhet plain on the lower
reaches of the Se Bang Fai and Se Bang Hieng rivers,
and the Champasak plain on the Mekong River, stretching
out to the Thai and Cambodian borders. Blessed with
rich and fertile soil, these plains represent one
quarter of the total area known as the "granaries"
of the country.
The Lao PDR is crises-crossed
with a myriad of rivers and streams. The largest the
Mekong River flows for 1,865 kilometers from the North
to the South. Rivers and streams provide great potential
for hydropower development and 51% of the power potential
in the lower Mekong basin is contained within Laos.
The Mekong flows through
1,865 kilometers of Lao territory and 1,500 kilometers
of the river forms the major portion of the border
with Thailand. 60% of all the water entering the Mekong
river system originates in Laos.
The three highest mountains
in the country are all located in Xieng khuang province
they are Phou Bia at 2,820 meters, Phou Xao at 2,690
meters, and Phou XamXum at 2,620 meters. The Lao word
for mountain is Phou.
Passengers should ensure to check-in by the
- - International flights: at least 2 hours
prior to scheduled departure time.
- - Domestic flights: at least 1.30 hours before
scheduled departure time.
If you do not check in by the check-in deadline
you will not be able to travel on the flight.
Depending on your fare conditions, a failure to
check-in on time may also result in:
- making your ticket invalid for travel or
becoming non-refund in case there are
restrictions on changes. You will need to make a
new booking and purchase a new ticket.
- paying change fee, and/or fares difference
for the new applicable fare.
You should carry your traditional paper ticket or
Itinerary Receipt (or E-ticket) at all times for
both international and domestic flights.
Carry on Baggage
Each passenger can carry
onboard a free baggage allowance : one piece for
Economy class passengers. Each piece has a
maximum weight of 7kg and the sum of three
dimensions shall not exceed 115 cm (30 cm x 60
cm x 18 cm) or (12 x 24 x 7 inches). Lao
Airlines may refuse to carry unchecked baggage
and may require the passenger to check his
baggage in case it exceeds the quantity, weight
and dimensions as specified above.
In general, Lao Airlines adopts the
international standard hand baggage policy.
Individual carriers may, however, apply a
different hand baggage allowance. If your
journey involves a connection to other
carrier(s), you are advised to check with these
carriers for details of their policies and
could be carried on board
In addition to free baggage
allowance, each passenger may carry, without
additional charges, the following personal
objects for use during embarking, disembarking
or onboard, provided that such objects are
retained by passenger's custody:
- A handbag, pocket book or
lady's purse, i.e., which is appropriate to
normal traveling dress and is not used as a
container for the transportation of articles
which would otherwise be regarded as
- An overcoat, wrap or
- An umbrella or walking
stick (except one with metal-filled sharp
- A reasonable amount of
reading materials for in-flight reading
- Infant's food for
consumption in flight;
- Infant's carrying basket
- A fully collapsible wheel
- A pair of crutches and/or
braces or other prosthetic device for the
For safety reasons, dangerous
articles such as those listed below must not be
carried in passenger's baggage:
gases(flammable, non-flammable, and
poisinous) such as butane, oxygen, propane,
- Corrosives such as acids,
alkalis, and wet cell batteries.
- Etiologic agents
(bacteria, viruses, etc.)
- Explosives, munitions,
fireworks, and flares
- Flammable liquids and
solids such as lighter or heater fuels,
matches and articles which are easily
- Radio-active materials
- Oxidising materials such
as bleaching powder, peroxides.
- Poisons such as arsenic,
cyanides, insecticides, weedkillers.
- Other restricted articles
such as mercury, magnetised material,
offensive or irritating materials. Medicinal
and toilet articles in limited quantities
which are necessary or appropriatefor the
passenger during the journey, such as hair
sprays, perfumes and medicines containing
alcohol may be carried.
If any of these articles are
found in a passengers carry-on luggage, the
articles will be confiscated by security, and
will not be returned to the passenger. Lao
Airlines will not assume any responsibility for
Checked Baggage Allowance
Information to updated soon
Baggage restrictions &
Lao Airlines will not be
responsible for damage of baggage due to force
majeure including but not limited to act of God,
war, strike, trade embargo...
Lao Airlines will not
responsible for damage due to items or objects
inside the passenger’s baggage. In case items
contained in the baggage of customers led to the
damage of Lao Airlines’s assets or other
passenger’s baggage, the passenger must
compensate all the damage and loss that Lao
Airlines has to bear due to the that damage.
Lao Airlines will not
responsible for damage of fragile, perishable
items, money, jewelry, note, bond or any
valuable documents, passport, identity paper,
sample contained in the checked baggage whether
Lao Airlines knows passenger put those items or
objects in their bags or not. Lao Airlines will
not responsible for handling complaint sent
after time limits for claim.
Lao Airlines will not
responsible for compensating for any damage
which is discovered outside the baggage claim
area or in case Lao Airlines is not informed
about the damage right at the baggage claim
Responsibility of Lao
Airlines for baggage attached limited release
- For baggage rejected at
gate due to over weight or oversize and
attached limited release tag, Lao Airlines
will not responsible for paying the delay
- For the baggage attached
limited release due to damage, improper
coverage, fragile, perishable, … Lao
Airlines will not responsible for any
complaint of damage which has been waved of
Dangerous Goods are
commodities which have potentially hazardous
characteristics including not only the obvious
substances such as acids, radioactive materials,
poisons and explosives but also certain unlikely
items such as magnets, wheelchair with wet-cell
batteries, breathing apparatus with compressed
gas cylinders, bull semen packed in dry ice,
Articles and substances which
are classified as dangerous goods, except those,
which are forbidden for transport by air, must
be shipped as cargo under special packing
requirements and handling procedures. However,
some articles/substances may be accepted as
carry-on or checked baggage.
Please contact Lao Airlines
booking offices and agents for the details.
Fragile items, such as: glass
products, liquors etc., should not, in
principle, be accepted as checked baggage,
however, if passenger insists, owing to his
unsuitable size of baggage (for loading on
cabin), such items may be accepted as checked
baggage only at the owner’s risk.
The items listed below are
- Fresh or frozen
foodstuff, such as: fruits, vegetables,
meat, fish, poultry and bakery products.
- Floral and nursery stock,
such as flowers, fruits and vegetable
Cut flowers and foliage, such as: floral
In principle, perishables are
not accepted as checked baggage. However, in
some instances a perishable item may not be
suitable to be carried in the cabin, and
rejection of carriage may seem impractical, such
items may be accepted as checked baggage at the
The container of the
perishable must be firmly packed. The packing
should be ensured that there is no loss of
contents or damage to other baggage.
The passenger should be
reminded of the relevant quarantine regulations
and that no refund shall be made against excess
baggage charges paid in case of confiscation
either at the station of origin or destination.
Perishables (such as: durian,
salted fish, shrimp etc.) that have strong smell
will not be allowed to be carried as checked and
unchecked baggage. However, if such kinds of
perishables are firmly packed so that they
cannot be smelled, they may be accepted as
Each passenger is allowed to
carry the capacity of liquids not greater than
100 ml with them or in his/her cabin baggage on
board the aircraft. Exemption shall be made for
liquids, gels and aerosols including
medications, baby milk/foods and special dietary
requirements or liquids purchased either at
airport duty free shops or on board aircraft.
All liquids are required to
be carried in bottles, vials or containers with
a capacity not greater than 100 ml and be
completely closed. Such bottles, vials and
containers must fit comfortably within the
transparent plastic bag; only one transparent
bag per passenger is permitted.
Medications have to be
accompanied by prescriptions which clearly state
the name and address of the doctor who
prescribed the medicine, the full name of the
person on the air tickets or boarding pass in
case of electronic ticket. Baby milk/foods have
to be accompanied by the baby when taken on
board the aircraft.
The liquids purchased either
at airport duty free shops or onboard the
aircraft are exempted from the above limitation
of capacity provided that such liquids are
packed in a transparent sealed plastic bag
provided by the seller, that is tamper-evident.
The proof of purchase at airport duty free
shops, or on board aircraft has to be displayed
satisfactorily with the name of the shop and
date of purchase without the opening of the bag.
Checked baggage shall not
include money, jewelry, precious metals,
silverware, negotiable papers, securities or
other valuable items, business documents,
passports and other identification document or
Baggage Security Check
For safety and security
reasons, the carrier may request passengers to
permit a search of their person and baggage, and
may search the passengers’ baggage in their
absence if they are not available for such
permission to be sought, for the purpose of
determining whether they are in possession of,
or whether their baggage contains any prohibited
or limited items. If passengers are unwilling to
comply with such a request, the carrier may
refuse to carry them or their baggage. In such
case, the carrier will not accept liability for
the carriage of passengers and their baggage,
except by refunding the ticket(s), applying the
carrier’s current regulations.
Passengers must possess a valid passport for
international travel for the duration of your
trip required for checking-in and for
Upon your departure from Laos please have
present your valid passport, boarding pass and a
Arrival - Departure Declaration at the
checkpoint for passport control.
For international passengers travelling into
Laos, visas are required for everyone with the
exception of Japanese and ASEAN visitors.
Passengers may obtain a 30-day visa on arrival
at all three international airports (Vientiane,
Luang Prabang, Pakse). Passengers are encouraged
to have with them one(1) passport size photo for
the visa on arrival form.
You may require a visa for travel to some
destinations. It is the passengers
responsibility to obtain the proper visa. You
must have a valid passport for the duration of
your trip and the expiry date must be acceptable
in all countries you enter. Additional
information regarding the passport and visa
requirements is available at the embassy of the
country or countries you will be traveling to.
Vegetarian meals are available upon request.
Please give advanced notice if a vegetarian meal
is required. It is recommended that passengers
make their request at least 24 hours in advance.
Passengers between 24 months of age and 12
years of age are considered to be children and
will be charged the 75% of the regular adult
Passengers with disabilities
Lao Airlines offers wheelchair service those
who have difficulties walking or moving on their
own. We ask that passengers who require this
service advise the booking agent 3 days in
advance of your flight, but is not mandatory.
- - Wattay International
Airport in Vientiane
- - Luang Prabang
International Airport in Luang Prabang.
- Pakse International
Airport in Champasack.
A departure tax of 10 US$ is levied
for international flights while 5,000 Kips is levied
for domestic flights.
- - Chine - Laos
- Botene, Younan to Luang Namtha Province.
- - Xiangkok
Boadlanding on Mekong River in Laungnamtha Province.
(no visa on arrival)
Thailand - Laos
Nongkhai - Friendship Bridge in Vientiane. Open
daily from 06:00 am - 10:00 pm.
- - Chiangkhong
- Houixay, Chiang Rai to Bokeo Province
- - Nakorn
Phnom - Thakhek in Khammouane Province
- - Mukdahan
- Savannakhet in Savannakhet Province.
- - Chongmek
- vangtao, Ubol Ratchathani to Champasack Province.
ViVietnam - Laos
- Sobhun Laichau to Phongsaly Province. (no
visa on arrival)
- - Nameo
- Banleui in Huaphanh Province. (no visa on
- - Nameo
- NamKan,Nge An to Xiengkhoang Province
- - Napao
- Chalo, Quangbinh to Khammouane Province
- - Keoneua
- Nampao (Lak Sao)Hatinh to Borikhamxai Province
- - Laobao - Dansavanh, Quang
Tri to Savannakhet Province.
Transportation and Communication Services
Laos is a convenient hub for travel
in the Indochina region, Lao Airlines, Thai Airways
International, Bangkok Airways, Vietnam Airlines,
China Yunnan Airlines. These airlines offer a range
of scheduled flights to Bangkok, Phnom Penh, Siem
Reap, Hochiminh City, Hanoi, Chiang Mai, Kunming and
Jinghong. Lao Airlines flight offers regular services
to all provincial capitals.
roads link most provinces, although travel by boat
along Laos' extensive river network is necessary for
some areas and is a scenic option for the more adventurous
traveler. For short trips, k-tuks and jumbos are
a convenient and inexpensive mode of transportation.
Taxis can be booked or found at the Morning Market.
Fares for public transport should be negotiated before
journeys commence. Hire of cars, motorcycles and bikes
can be arranged through rental companies and at some